Our Privacy Policy

1. Information We Collect

We collect information to provide a better experience and to communicate effectively with our patients:

• Personal Information: When you fill out a contact form or request a consultation, we collect your name, email address, phone number, and any information you choose to provide in the message field.
• Usage Data: We automatically collect technical information, such as your IP address, browser type, and pages visited, to analyze website traffic and improve our site's performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule appointments.
• Provide you with information about our services (e.g., Spravato® or Medication Management).
• Improve our website functionality and user experience.
• Comply with legal and regulatory requirements.

3. Clinical Data & HIPAA Compliance

While our website is a tool for information and communication, your clinical care is governed by the Health Insurance Portability and Accountability Act (HIPAA).

• Patient Portal: We strongly encourage patients to use our secure AdvancedMD Patient Portal for transmitting sensitive health information.
• Email & Forms: Standard website forms and email are not encrypted. Please do not send highly sensitive personal health information through the general contact form on this website.

4. Cookies and Tracking Technologies

Our website uses cookies (small files stored on your device) to enhance your browsing experience. These cookies help us remember your preferences and understand how you interact with our content. You can choose to disable cookies through your browser settings, though some parts of the site may not function correctly as a result.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (such as our website host or our patient portal provider, AdvancedMD) solely for the purpose of operating our clinic and providing your care.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your personal data (subject to medical record retention laws).
  

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."